Terms of Service

1. Acceptance of Terms

By accessing or using the Innovative Luxury Surfaces website, including the Surface Studio visualization tool, you agree to be bound by these terms of service. If you do not agree to these terms, please do not use our website or services.

2. Surface Studio Visualization Tool

The Surface Studio uses artificial intelligence to generate design visualizations based on photos you upload and materials you select. These visualizations are for inspiration and planning purposes only and are not guarantees of final project outcomes.

• AI-generated renders are approximations. Actual material appearance may vary due to lighting, texture, finish, and installation conditions.
• You retain ownership of photos you upload. By uploading photos, you grant Innovative Luxury Surfaces a limited license to process them for the purpose of generating your design visualization.
• Visualizations are provided for personal use in planning your project. They may not be used for commercial purposes without written permission.

3. User Responsibilities

• You agree to provide accurate contact information when using the Surface Studio or submitting inquiries.
• You agree not to upload photos that contain inappropriate, offensive, or illegal content.
• You agree not to misuse, overload, or attempt to gain unauthorized access to our systems or services.

4. Intellectual Property

All content on this website, including text, images, design elements, logos, and the Surface Studio tool itself, is the property of Innovative Luxury Surfaces or its licensors and is protected by copyright and trademark laws. Material product images are the property of their respective manufacturers and are used with permission.

5. Limitation of Liability

Innovative Luxury Surfaces provides this website and the Surface Studio on an "as is" basis. We make no warranties, express or implied, regarding the accuracy of AI-generated visualizations, the availability of specific materials, or the uninterrupted operation of our website.

To the fullest extent permitted by law, Innovative Luxury Surfaces shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on AI-generated visualizations.

6. Communication Consent

By submitting your contact information through the Surface Studio or contact form, you consent to receive communications from Innovative Luxury Surfaces related to your project inquiry, including your design results, consultation scheduling, and project follow-up. We will not add you to marketing email lists without your explicit consent.

7. Governing Law

These terms are governed by the laws of the State of North Carolina. Any disputes arising from your use of this website shall be resolved in the courts of Mecklenburg County, North Carolina.

8. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated terms.

9. Contact Us

Questions about these terms? Contact us at Chris@innoluxsurfaces.com or call (704) 850-5887.