1. Information We Collect

When you use the Surface Studio, submit a contact form, or email your material selections, we collect the personal information you provide, including your name, email address, phone number, zip code, and project details. We also collect the photos you upload for design visualization.

We automatically collect basic analytics data (pages visited, device type, general location) through Google Analytics to improve our website experience. This data is aggregated and does not personally identify you.

2. How We Use Your Information

To generate your AI-rendered surface design visualizations and deliver them to you via email.
To respond to your inquiries and schedule consultations.
To send you your saved material selections when you request them.
To improve our website, services, and Surface Studio experience.

3. How We Protect Your Information

Your data is transmitted over encrypted connections (TLS/SSL) and stored securely. Photos uploaded to the Surface Studio are processed for visualization purposes only and are not shared with third parties for marketing. We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Third-Party Services

We use the following third-party services to operate our website:

Google Analytics -- for anonymous website usage statistics.
Google Gemini -- for AI-powered design visualization rendering. Photos are processed through Google APIs and subject to Google's Privacy Policy.
Cloudinary -- for image storage and optimization.
Resend -- for transactional email delivery.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

Saved material selections expire after 30 days. Surface Studio session data and rendered designs are retained for your continued access. Contact form submissions are retained as long as needed to serve your project inquiry. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of analytics tracking by using browser privacy settings or extensions.

7. Contact Us

If you have questions about this privacy policy or want to exercise your data rights, contact us at Chris@innoluxsurfaces.com or call (704) 850-5887.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Privacy Policy